The provincial government has decided that bike repair is considered an essential service. The health of our staff, our customers and our community is of the upmost importance right now. With that in mind; we’ve decided to change a few ways we operate.
Starting March 25th, we will be open to service bikes. We strongly recommend setting up an appointment, as it will drastically reduce interaction time.
. We will continue to fill online orders that will be picked up in store.
. We will have a small sectioned off area at the front of the store. This is where you will be able to drop off bikes, and pick up online orders as well as completed service bikes.
. We will no longer be allowing customers to browse through our store to limit contact with our merchandise as well as our staff.
. Items worn close to skin will be able to purchased online, however will be considered final sale. Trying on shoes, helmets, clothing, gloves, grips will no longer be permitted given the circumstances.
. Considering some of our suppliers are in different provinces, special orders could be non-existent, as other provinces have other protocols.
. We will no longer be accepting Cash. Debit, Visa and MasterCard Only.
. The health of our customers, staff and community are being taken seriously. The only way we feel comfortable doing business this way is our sizeable store (5000+sqft), our ample store front parking, and our increased cleaning schedule (wiping down bikes, before and after use, wearing gloves during interactions, wiping transaction terminals before and after use, etc)
We thank you for you understanding during this time. We have served this community for the last 27 years. We have no intention of stopping now. We ask you to do what we intend to; take a deep breath, be thankful for what you have, hug those who you can and if the weather and restrictions allow it, ride your bike by yourself. Stay healthy. Stay home if you’re sick.
Any further questions email lee@paramountsports.
We close at 2pm on the Saturday of every long weekend.
This allows us to use the equipment we love to sell.
We Apologize for any inconveniences.